J. NACHELLE PERFUME

Store Policies

Refunds & Returns

All sales are final.

Due to the nature of our beauty products and for sanitary purposes, J Nachelle Beauty does not offer returns, refunds, or exchanges.

In the unlikely event that you receive a damaged item, we will gladly provide a replacement.

Damaged Item Claims:
• Photos of damaged item(s) must be taken and submitted the same day the package is received.
• Claims submitted after the day of delivery may not be eligible for replacement.

Shipping Policy

Processing Time:
Please allow 2–3 business days for order processing before shipment.

Delivery Time:
Shipping typically takes 2–5 business days after your order has been processed.

Tracking:
All orders will receive a tracking number once shipped.

Important:
• Please double-check your shipping address before confirming your order.
• J Nachelle Beauty is not responsible for packages lost, delayed, or mishandled by the shipping carrier.

Product Disclaimer

As with all personal beauty products, we recommend conducting a patch test prior to full use if you are unsure how your skin may react.

Patch Test Instructions:
Apply a small amount of product to the inside of your wrist or behind your ear and wait to check for any reaction.

All products are cruelty-free and formulated with quality in mind. If you have sensitive skin, we strongly recommend testing before use.